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Boson Support Information

ExSim Technical Support

If you are having trouble with your ExSim exam simulation software (formerly called practice test software), please review our ExSim Frequently Asked Questions to see if the resolution to your issue is listed. If not, please log in to your Boson Online Account and start a support ticket to register your question, or e-mail support@boson.com.

NetSim Technical Support

If you are having trouble with your NetSim network simulation software, please review the NetSim Frequently Asked Questions to see if the resolution to your issue is listed. If not, please log in to your Boson Online Account and start a support ticket to register your question.

Web site Questions, Problems or Comments

If you have a question or are having trouble with our Web site, please log in to your Boson Online Account and start a support ticket to register your question.

Accounting Support

For assistance with matters such as author payment status, billing cycles, etc., please contact us by phone at 813-925-0700.

Author Support

If you are interested in becoming an author for Boson, review the Author page for more details and contact information.

Boson Software, LLC

12661 Race Track Rd
Tampa, FL 33626

P. 813-925-0700 (opt 1)
P. 877-333-EXAM (opt 1)
F. 813-925-8435

support@boson.com

Boson Training, LLC

12655 Race Track Rd
Tampa, FL 33626

P. 813-925-0700 (opt 2)
P. 877-333-EXAM (opt 2)
F. 813-925-3957

Training Contact Form

Boson Forums

Boson's support forums are still around, but are available only to registered users. A support forum exists for every Boson product, and the new ExSim Exam Environment software includes a feedback mechanism through which users can submit support questions directly to the forum.

Users can track their submissions via the Support Tickets tab on their account page.

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