Special Offers | My Account | Log In
  0 items in your cart


Search: Boson Sites | Products

Boson No Pass, No Pay ExSim-Max Guarantee

If you can pass the ExSim-Max exam, you can pass the real exam on the first try, guaranteed!


The Fine Print

If you purchase an ExSim-Max Practice Exam or Editors' Choice Practice Exam and fail the corresponding certification exam within 6 months of purchase, simply complete the Claim Form for a full refund.

Terms and Conditions

  • Applies to ExSim-Max and Editors' Choice products only.
  • Claimant must be the registered user of the ExSim-Max or Editors' Choice product and must provide proof of failing the corresponding certification exam.
  • Shipping costs, certification exam fees, postage, or any other related expenses are non-refundable.
  • Applies only to single user-license orders purchased directly from Boson. Corporate licenses, organizational agreements, special volume pricing and voucher coupons do not qualify.
  • Refunds can only be issued based on your original method of payment and at the original purchase price.
  • Guarantee period covers 6 months from date of purchase. Exam failures that occur before or after this date do not qualify for the guarantee.
  • Refund claims must be filed no later than 30 days after your failing score report date.
  • All refunds pursuant to the Boson No Pass, No Pay ExSim-Max Guarantee will be prorated to reflect any Kit pricing. Refunds are limited to and may not exceed the amount actually paid.
  • The Boson purchase receipt must match the customer information provided within the Boson No Pass, No Pay ExSim-Max Guarantee Claim Form.
  • Approved No Pass, No Pay ExSim-Max Guarantee claims result in the user's forfeiture of the software license, meaning the product will be deactivated and can no longer be used once the refund is processed.
All orders will be verified as true and correct and may be rejected at Boson's reasonable discretion. In addition, if you received promotional products with your purchase and claim the No Pass, No Pay ExSim-Max Guarantee, all promotional offers are forfeited. Any products that you retain will revert to the individual single-user license price. A credit will be issued for the remaining amount due based on the individual license prices.

To Claim Your Refund

Download and complete our No Pass, No Pay ExSim-Max Guarantee Claim Form. Fax or mail the form along with a copy of your failing score report clearly showing a matching name and personal information and your unmodified receipt of purchase.

Fax: 615-889-0122
E-mail to: support@boson.com (Acceptable formats for attachments: PDF and JPG.)
Mail to: Boson Software, LLC, 25 Century Blvd,. Suite 500, Nashville, TN 37214-3679 USA.

DOWNLOAD THE FORM NOW | No Pass, No Pay Claim Form (PDF)

You will need the free Adobe® Acrobat Reader to view this form.


Back to the ExSim-Max Practice Exams page.



Rev022814