• Identifying different Windows Operating System Editions
  • Managing a Windows Device using the Command Line Interface
  • Managing a Windows device using the Graphical User Interface (GUI)
  • Configuring a Windows Device using the Control Panel
  • Configuring and Managing a Windows Device using Settings
  • Configuring Networking Settings on a Windows Device
  • Install and Configure Applications on a Windows Device
  • Identify different Operating Systems and Functionality
  • Different Operating System Installation Methods
  • Tools for Managing and Maintaining MAC Operations Systems
  • Tools for Managing and Maintaining Linux Operating Systems
  • Implementing Physical Security Measures
  • Implementing Network Security Measures
  • Authentication and Authorization Methods
  • Malware and Social Engineering Prevention Methods
  • Security Implementation on a Windows Device
  • Password and Account Management on a Windows Device
  • Mobile Security Solutions
  • Secure Data Disposal Methods
  • Securing a SOHO Network
  • Securing Web Browsers on a Windows Device
  • Troubleshooting Windows Operating Systems
  • Troubleshooting Personal Computer Security Settings
  • Malware Removal and Remediating Best Practices
  • Troubleshooting Mobile Device Security Settings
  • Documentation Best Practices
  • Implementing Basic Change Management Best Practices
  • Backup and Recovery Implementation
  • Safety and Environmental Procedures
  • Privacy, Licensing & Policy Concepts
  • Using Proper Communication Techniques and Professionalism
  • Basic Scripting Techniques
  • Remote Access Methods