Support Topics

How do I submit a bug or request a feature?

If at any time you experience a problem with the application or you would like to request a feature, please report it using the built-in bug/feedback reporting tool.

Using the Main Menu:

  • Select Bug Report/Feature Request from the Feedback menu, and click Next.
  • You will be asked a few interactive questions that will enable us to direct your feedback to the correct department.
  • The first question is whether or not your feedback is about the exam content.
    Click Yes if you wish to submit feedback about a question or an explanation, click Next, type in your comments, and click Submit.
    You should click No if you are having a problem with the software or wish to make a feature request.
  • If you selected No,you will be prompted to choose whether you want to submit a feature request or to let us know about a problem with the application.
    After you have made your choice; click Next,type in your comments, and click Submit.

Please Note:
When you submit bugs, a more detailed summary will better help us pinpoint the actual problem.

Please let us know if you find any problems with the exam content. Examples of exam content related issues may include missing answers, incorrect answers or explanations, or an inability to select more than one answer when multiple answers are correct.