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Error Message: "Update server unavailable"

The error message "Update server unavailable" means that NetSim is unable to access the Internet. If you receive this message, you should do the following:

  1. Ensure that a physical connection exists to the Internet and that the connection has not been disconnected.
  2. Ensure that nothing is preventing NetSim from accessing the Internet, such as a firewall, antivirus software, or a proxy server.

If neither of these options resolves the problem, please log in to your Boson account and create a support ticket so that we can assist you further.